Set up a development environment (FREE)

The following are required to install and test the app:

  • A Jira Cloud instance. Atlassian provides free instances for development and testing.

  • A GitLab instance available over the internet. For the app to work, Jira Cloud should be able to connect to the GitLab instance through the internet. For this we recommend using Gitpod or a similar cloud development environment. For more information on using Gitpod with GDK, see the:

    You must not use tunneling tools such as Serveo or ngrok. These are security risks, and must not be run on developer laptops.

    Jira requires all connections to the app host to be over SSL. If you set up your own environment, remember to enable SSL and an appropriate certificate.

Install the app in Jira

To install the app in Jira:

  1. Enable Jira development mode to install apps that are not from the Atlassian Marketplace:

    1. In Jira, navigate to Jira settings > Apps > Manage apps.
    2. Scroll to the bottom of the Manage apps page and click Settings.
    3. Select Enable development mode and click Apply.
  2. Install the app:

    1. In Jira, navigate to Jira settings > Apps > Manage apps.

    2. Click Upload app.

    3. In the From this URL field, provide a link to the app descriptor. The host and port must point to your GitLab instance.

      For example:
    4. Click Upload.

    If the install was successful, you should see the for Jira Cloud app under Manage apps. You can also click Getting Started to open the configuration page rendered from your GitLab instance.

    Note that any changes to the app descriptor requires you to uninstall then reinstall the app.


If the app install failed, you might need to delete jira_connect_installations from your database.

  1. Open the database console.
  2. Run TRUNCATE TABLE jira_connect_installations CASCADE;.

Not authorized to access the file

If you use Gitpod and you get an error about Jira not being able to access the descriptor file, you might need to make the GDK's port public by following these steps:

  1. Open your GitLab workspace in Gitpod.
  2. When the GDK is running, select Ports in the bottom-right corner.
  3. On the left sidebar, select the port the GDK is listening to (typically 3000).
  4. If the port is marked as private, select the lock icon to make it public.

Test the GitLab OAuth authentication flow

Introduced in GitLab 14.9 with a flag named jira_connect_oauth. Disabled by default.

GitLab for Jira users can authenticate with GitLab using GitLab OAuth.

WARNING: This feature is not ready for production use. The feature flag should only be enabled in development.

The following steps describe setting up an environment to test the GitLab OAuth flow:

  1. Start a Gitpod session and open the rails console.

    bundle exec rails console
  2. Enable the feature flag.

  3. On your GitLab instance, go to Admin > Applications.

  4. Create a new application with the following settings:

    • Name: Jira Connect
    • Redirect URI: YOUR_GITPOD_INSTANCE/-/jira_connect/oauth_callbacks
    • Scopes: api
    • Trusted: No
    • Confidential: No
  5. Copy the Application ID.

  6. Go to

  7. Create a new variable named JIRA_CONNECT_OAUTH_CLIENT_ID, with a scope of */*, and paste the Application ID as the value.

If you already have an active Gitpod instance, use the following command in the Gitpod terminal to set the environment variable: